Service Terms

1. General

These Service Terms outline how Honeycomb Cheltenham Desserts provides dessert delivery within Cheltenham. By placing an order, you agree to these conditions.

2. Orders

Orders are confirmed via our website or email. All products are subject to availability; substitutions may occur based on ingredient supply or seasonal variation.

3. Delivery

We deliver within defined areas (GL50–GL53). Estimated delivery windows are approximate. Minor delays may occur due to weather or traffic; updates are sent by text or email.

4. Pricing & Payment

Prices include VAT. Payments are processed through secure gateways. We do not store card data. Refunds may be considered for missing or incorrect items after review.

5. Product Quality

Desserts are handmade in small batches. Slight variations in appearance or size are natural. We maintain hygiene standards as required by UK Food Safety Regulations.

6. Allergens

All products contain clear allergen labels. Customers must review this information before consumption. We cannot ensure a nut-free environment but take care to reduce cross-contact.

7. Liability

We are not liable for indirect losses, delays beyond our control, or incorrect delivery information provided by the customer.

8. Data & Privacy

All personal data is managed under our Privacy Brief and applicable UK GDPR provisions.

9. Intellectual Property

All content on this website — text, images, and logos — belongs to Honeycomb Cheltenham Desserts and may not be reused without consent.

10. Governing Law

These terms are governed by English law. Disputes are subject to the jurisdiction of the courts of England and Wales.

Honeycomb Cheltenham Desserts
17 Montpellier Walk, Cheltenham GL50 1SD, England
Phone: +44 1242 735 418
Email: [email protected]